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How do I do the test?
Why are there 2 myDNA apps? Which one do I choose?
How do I manage my subscription?
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Our DNA Tests
Account Management
Before You Register
How do I do the test?
Can my healthcare practitioner use this?
Can you please tell me more about myDNA?
Do I have to do a DNA test?
Do I have to subscribe? Can I just get DNA insights?
How do I become a member?
Services
Why are there 2 myDNA apps? Which one do I choose?
Does myDNA test for allergies?
Does the app cost money?
How do I contact myDNA?
How do I download this app?
I'm an existing customer, can I become a monthly member?
DNA Testing
Do I need to do a swab every time I want to upgrade my insights?
Has my sample reached the lab?
How accurate is the DNA test?
How do I activate my sample?
How does it work?
How does the Personalised Medications work?
DNA-Powered Plans
How do the personalised fitness plans work?
How do the personalised meal plans work?
My plan has too many carbs?
DNA Insights
How are my results delivered?
How do I access my Personalised Medication results
Interpreting your DNA Insights for Nutrition, Fitness and Vitamins
Personalised Skin Aging Defence Insights
What are the fitness insights?
What are the nutrition insights?
Our Terms
Does myDNA provide DNA raw data?
How secure is my data?
Subscriptions
How do I manage my subscription?
What happens if I unsubscribe?
Account details
How do I change my password?
How do I delete my account? Can I close my account down?
How do I login?
How do I reset my password?
I have lost my login details what do I do?
Why can't I login on my desktop?
