You can manage everything to do with your payments by accessing your subscription management portal which can be found here: https://accounts.mydna.life/ or by following the the Login button at the top of our website.
Update payment details
- Login to your subscription management portal: https://accounts.mydna.life/
- Select "+Add payment method"
- Input your card details and select whether you want this to be your default payment method
- Hit the "Add" button to add your new payment method
- Once viewing your new payment methods, use the "X" button to the right to remove any that are no longer in use
Important: Secondary payment options are not automatically used when the default payment option fails. Please ensure you always have a valid card as your default payment method.
Download tax invoices
- Login to your subscription management portal: https://accounts.mydna.life/
- Scroll to your billing history and select the invoice you want to download
- Choose if you want to download a tax invoice or just a receipt
