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Before You Buy
myDNA Unlocked & Personalized Wellness
Personalised Medications
Account, Membership & Sample Status
About DNA Testing
What is the evidence for DNA testing?
What are the benefits of doing a test?
Will a DNA kit help me?
What things aren't included in my results?
How it Works
How do I do the test?
How much does it cost?
How long does it take?
About Us
Who are myDNA?
How do I contact myDNA?
myDNA Unlocked App
Why are there two myDNA apps? Which one do I choose?
Medications Testing
What medications do you test for?
My Sample Status
Delays due to COVID-19 Restrictions
Why haven't I received my collection kit in the mail yet?
Has my sample reached the lab?
My collection kit swab is past its expiry date
Data, Privacy & Terms
Is my data secure?
Logging in, Activating, and Account Details
Why is my barcode invalid?