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Before You Buy
myDNA Unlocked & Personalised Wellness
Account, Membership & Sample Status
About DNA Testing
What is the evidence for DNA testing?
What are the benefits of doing a test?
Can my healthcare practitioner use this?
Will a DNA kit help me?
What things aren't included in my results?
How it Works
How do I do the test?
How much does it cost?
How long does it take?
How accurate is the DNA test?
About Us
Who are myDNA?
How do I contact myDNA?
Personalised Meal Plans
How do the personalised meal plans work?
Why does my plan have so many carbs?
Personalised Fitness Plans
How do the personalised fitness plans work?
Insights
Interpreting your DNA Insights for Nutrition, Fitness and Vitamins
myDNA Unlocked App
Why are there two myDNA apps? Which one do I choose?
My Sample Status
Delays due to COVID-19 Restrictions
Why haven't I received my collection kit in the mail yet?
Has my sample reached the lab?
How are my results delivered?
My collection kit swab is past its expiry date
Data, Privacy & Terms
Is my data secure?
Does myDNA provide raw DNA data?
Returns, Refunds & Shipping Policies
Logging in, Activating, and Account Details
Why is my barcode invalid?
