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Support | myDNA
How can we
Before You Buy
myDNA Unlocked & Personalised Wellness
Account, Membership & Sample Status
About DNA Testing
What is the evidence for DNA testing?
What are the benefits of doing a test?
Will a DNA kit help me?
How it Works
How do I do the test?
How much does it cost?
How long does it take?
Who are myDNA?
myDNA Unlocked App
Why are there two myDNA apps? Which one do I choose?
What medications do you test for?
My Sample Status
Why haven't I received my collection kit in the mail yet?
Has my sample reached the lab?
My collection kit swab is past its expiry date
Data, Privacy & Terms
Is my data secure?
Logging in, Activating, and Account Details
Why is my barcode invalid?