All your insights, results, plans and more are available for you to access in the myDNA Unlocked app, whether you’re at home or on the go.
- We’ll be in touch via email once your insights and personalized plans are ready for you to view.
- If you haven’t yet, download the myDNA Unlocked app on the Apple App Store or Google Play Store.
- Log in using the account details you created when registering for your membership online.
- If you cannot remember your login details, click “Forgot password?” and follow the prompts, or refer to this guide.
- Once you’re logged in, head over to the “Insights” tab to view your results and personalized DNA insights. Use the slider at the top of the screen to choose which insight category (nutrition, fitness, etc.) you wish to view.
- If our lab has not finished analyzing your sample yet, you will be presented with a message onscreen verifying this. You will receive a notification via email once your insights are ready.
- In the meantime, you can still enjoy the other features of the myDNA Unlocked app including exploring thousands of recipes and exercises, home feed content and progress tracking.
- Tap on any insight to expand the information and interpretation for this insight. Under the “According to the evidence” and “How you can work with this” sections, you will receive specific information regarding the research and scientific evidence relating to your unique genetic variations.
- At the bottom of the insights page, there are additional tabs which can tell you more about your insights, your gene results and SNP data, and how your insights were created.
- To view your personalized plans (meal plan, workouts, etc.) tap the “Plans” icon in the lower navigation menu.
- More info about your results and how to work with them may be available as articles in the home feed.
Turning your insights into action is a big part of what myDNA strives to do. Genetic information is just genetic information unless you find ways to apply it to your current lifestyle. We try to present the information in a digestible way that translates quickly into action regarding your life and goals.
If you cannot access your results or have any other query relating to your results, please submit a ticket to our customer service team.