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  2. Account, Membership & Sample Status
  3. Subscription Management

Subscription Management

Manage your subscription status, payment details and more.

  • How do I manage my subscription?
  • How to Go Premium - Android & iOS
  • How to Cancel Your Subscription - Android & iOS
  • What is a free trial period?
  • When does my free trial period end?
  • What do I do after my free trial period?
  • How much does Premium membership cost after my free trial period?
  • What happens if I Go Premium before my free trial period ends?
  • My free trial period was extended. Why? And when is it extended to?
  • How do I stop any payments coming out of my account?
  • How can I change my payment details or download tax invoices?
  • How do I resubscribe?
  • Do I have to subscribe? Can I just get DNA insights?
  • What happens if I unsubscribe?
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